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Acumatica
2 years ago

Acumatica Hotfix: Version 23.0228.2 - Improved Error Messaging

Release Date: March 30, 2023

This hotfix resolves a silent error issue with EMV transactions and provides details when AP and AR payments don't process correctly.

IMPORTANT:  To avoid conflicts with other modifications or customization projects, we strongly advise that you install and test REPAY Base and ClickToPay customization projects in a staging or sandbox environment before deploying them to production. If you run into issues, please contact Support.

Release Notes

Acumatica Versions: 2021R1, 2021R2, 2022R1, 2022R2, 2023R1 (pre-release)

TicketTypeDescription
ERP-3112FixEMV. When you processed the first EMV transaction for a new customer, a null object exception was shown.
ERP-3126FixNew error messaging lets Acumatica users know when AP payments sent through REPAY do not complete. Previously, payments were marked sent in Acumatica and the errors were only found using the Acumatica Trace option.

The following example shows the error message displayed when a payment to a vendor fails due to missing address information.

ERP-3214FixReceivables. The REPAY customization now properly handles all credit card declined response codes. 

Previously, if a credit card was declined, the Processing Status was shown as "Unknown." You could click More (...) > Validate Payment to update the processing status, but the processing center response reason was "Does not exist."


Downloads

To apply the hotfix, import and publish the appropriate base customization project.

Base Customization Projects2021R12021R22022R12022R22023R1
(pre-release)


Resources

DocumentationPortals & PagesProduct Demos
Acumatica User Guide
REPAY Status PageAcumatica Card & ACH
Functionality MatrixREPAY Gateway LoginREPAY ClickToPay
Supported VersionsREPAY Elevate AP Vendor Payments
 REPAY Payables Platform 

 

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