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Sage X3
a year ago

Sage Business Cloud X3 AR: December 2023

Release Date: December 21, 2023

This release addresses an issue where declined transactions were shown as approved and fixes errors that prevented adding a credit card to a customer or payment receipt. 

It also adds support for a second payment gateway. The new gateway is referred to as the REPAY gateway; our existing gateway is now referred to as the APS gateway. For more information, see REPAY Gateway Notes, later in this release note.

Release Notes

TicketTypeDescription
MultipleFeatureREPAY Gateway. Updated and tested all REPAY payment and reconciliation features to ensure compatibility with both REPAY and APS gateways.
ERP-756FeatureThe REPAY Setup screen has been updated to allow setting up either the REPAY Gateway or Legacy Gateway.

Note: If you're a current customer, do not switch the setting to REPAY Gateway.

ERP-2334
(TB-10071)
FixCouldn't add a credit card payment method to a customer record or when recording a receipt. This affected:
  • Customer > REPAY tab
  • Payments > Credit Card Receipt > REPAY tab
ERP-2478FixA/P-A/R accounting > Payment/Receipt entry. With REPAY installed, you couldn't enter a receipt for a non-credit card transaction.
On Transaction Selection, when you chose a non-REPAY payment type (for example, a wire transaction), Class non-existent and Application error messages were displayed and then you were returned to the A/R Accounting Manager dashboard.
ERP-3159
(TB-11099)
FixInstalling the REPAY integration failed.
ERP-4216FixInvoices and Sales Orders. When the payment gateway declined a transaction, Sage X3 still displayed the item as approved.


Downloads

The REPAY customization is installed as a patch integration. Download the Zip file, then sign in to Sage X3 as an administrator, go to Development > Utilities > Patches and select Patch Integration. The Accounts Receivable and Accounts Payable solutions are delivered separately, with different versions for Sage X3 V11 and Sage X3 V12. (In a future release, the AR and AP solutions will be combined into one Zip file.)

Accounts ReceivableSage X3 V11Sage X3 V12REPAY AR Installation Instructions
Accounts Payable
Sage X3 V11Sage X3 V12REPAY AP Installation Instructions


Resources

DocumentationPortals & PagesProduct Demos
Sage Business Cloud X3 User GuideREPAY Status PageSage X3 Payments

REPAY Gateway LoginClickToPay for Sage X3

REPAY Elevate


REPAY Gateway Notes

There is no change for current REPAY Sage X3 customers. Continue to use your existing payment setup. (If you previously sent transactions using the legacy gateway, you can't change to the new REPAY gateway.)

If you are a new customer, work with your implementation team to select the gateway that is appropriate for your needs. The REPAY gateway doesn't currently support EMV transactions.

REPAY Payables PlatformHotfix
a year ago

REPAY Payables Hotfix: Version 295.2

Release Date: December 19, 2023

This hotfix corrects an issue where virtual card payments weren't issued.

Release Notes

TicketTypeDescription
CPAY-6116FixCorrected an internal web services issue that delayed a limited number of virtual card payments. Payments to affected vendors have been sent.


REPAY Payables PlatformHotfix
a year ago

REPAY Payables Hotfix: Version 295.1

Release Date: December 15, 2023

This release updates filtering on the Paused Groups and Paused Payments screens to correct an issue where Payment Specialists couldn't see all paused payments. These screens are internal and used by Payment Specialists.

Release Notes

TicketTypeDescription
CPAY-6063FeaturePaused Groups and Paused Payments no longer filter by the user's selected account and customers. This corrects an issue where Payment Specialists couldn't see all paused payments without restriction. 

Paused Payments updates:
  • When accessed from Payments > Paused Payments, it shows all paused payments in the system; when you drill down from Paused Groups, it shows paused payments in the selected payment group.

Paused Groups updates:

  • The screen now includes payment groups with at least one paused payment. Previously it only showed payment groups that were paused.
  • If a payment group includes a paused payment, you cannot unpause the group. (The Unpause button is hidden.)


REPAY Payables Platform
a year ago

REPAY Payables: Version 295

Release Date: December 13, 2023

This release updates how payments to new vendors are handled, addresses bugs, and includes internal security updates.

The payment processing enhancements give Payment Specialists new tools to manage individual payments and help ensure that vendors are paid as quickly as possible. A key improvement is that when a new vendor is included in a payment group, only the payment for that vendor is paused. Previously, the entire group was paused and all payments were held briefly until the new vendor was enrolled and Payment Specialists confirmed their payment preference.

Release Notes

Customer-Facing Updates and Fixes

TicketTypeDescription
CPAY-5878FeaturePayments for new vendors. There is a new payment status, Paused. When you see this payment status in the REPAY Payables Portal or your ERP, it means the vendor is being added to our system and Payment Specialists are confirming how they'd like to be paid.

When paused, a payment no longer defaults to Check. Previously, the first payment sent to a newly enrolled vendor was a check.
CPAY-3623FixUser Maintenance > Edit User. The First Name and Last Name fields accepted special characters. Now, special characters are rejected and an error is displayed.
CPAY-3782FixPayments > Upload Payment File. The internal process for standardizing abbreviations and common words in vendor names and addresses worked in reverse. For example, INC was changed to INCORPORATED; LLC to L.L.C. This prevented customers from updating vendor names and addresses.
CPAY-4051FixPayments > Search Payments sometimes displayed the following error.
DataTables warning: table id=paymentSearchDatatable - Invalid JSON response.
CPAY-4607FixSetup > Webhooks > Debugger. If you didn't complete the fields correctly, the debugger displayed the error undefined instead of providing a more specific error message.
CPAY-5069FixFixed a typo on the electronic payment advice document.
CPAY-5224FixCDK Global. Updated limits to prevent errors when retrieving large numbers of invoices. REPAY Payables can now handle input files up to 1 MB.
MultipleFixInternal security fixes and updates to third-party libraries.


Internal Updates (for REPAY Personnel)

TicketTypeDescription
CPAY-5878FeatureYou can view paused payments (and associated invoices) from the Paused Groups screen and the new Paused Payments screen, and search for them using Search Payments.
CPAY-4466FeatureThe Paused Groups screen now shows whether all vendors in a group are enrolled. When enrolled is No, click the payment group link to see which vendors' payments are paused.
CPAY-4523,
CPAY-4537
FeaturePayments > Paused Payments. The new Paused Payments screen shows all payments that are currently paused.
CPAY-4527,
CPAY-4579
FeaturePayment Specialists can manually release an individual payment – “unpause” it. They can also select multiple payments to release (“bulk unpause”). On the Paused Payments screen or payment search results, click Actions and select Unpause.

Unpausing doesn’t check whether the vendor is enrolled. If you unpause a payment before the vendor is enrolled, the payment will be released as a check.
CPAY-4528FeaturePayments > Search Payments. You can now search for paused payments and then unpause them.
To search for paused payments, select More Search Options and select the Paused payment status. In the search results, click Actions and select Unpause.
CPAY-4825FeatureIntegration work for a new virtual card vendor is complete.
CPAY-5049,
CPAY-5313
FeatureOngoing work to support the internal data mapping tool used to define file mapping templates for importing and exporting data to and from REPAY Payables.
CPAY-1973,
CPAY-3630
FixSetup > Organization. Issues:
  • New Organization. An error message is now displayed if you enter the Org Number of an existing organization. Previously, the existing organization was overwritten.
  • Edit Organization. If you changed the Org Number, a duplicate organization record was created with the new number. The Org Number is now read-only and cannot be changed.
CPAY-5046FixIf the Salesforce sync job detects an error in a vendor record, an error email is sent to the REPAY Payables administrator mailbox. 
CPAY-5218,
CPAY-5228
FixSetup > Account Setup. Issues:
  • New Account. An error message is now displayed if you enter the account number of an existing account. Previously, the existing account was overwritten.
  • Edit Account. If you changed the Account Number, a duplicate account record was created with the new number. The Account Number is now read-only and cannot be changed.
CPAY-5261FixSetup > Customer > Edit Customer. If you changed the Customer ID, a duplicate customer record was created with the new ID. The Customer ID is now read-only and cannot be changed.
CPAY-5325FixPayments > RAPs. Payment Specialists couldn't access their assigned RAPs when their User Status was set to Change Pass. Updated the status of affected users to Active.
REPAY Payables PlatformHotfix
a year ago

REPAY Payables Hotfix: Version 294.4

Release Date: December 6, 2023

This hotfix delivers internal updates to Salesforce deal numbers and an issue affecting payment files.

Release Notes

TicketTypeDescription
CPAY-5876FixCorrected an internal issue affecting payment files with mapping actions.
CPAY-5941FixCorrected an issue with Salesforce deal numbers that was preventing the release of payments.


eCommerce
a year ago

Adobe Commerce (Magento): Version 3.1.0

Release Date: December 6, 2023

This release includes usability improvements, support for a second payment gateway (the REPAY gateway), and optimized source code according to Adobe Commerce and PHP standards. 

Release Notes

TicketTypeDescription
MultipleFeatureREPAY Gateway. Updated and tested all REPAY payment method features to ensure compatibility with both the REPAY and Legacy gateways.

Under Manage Payment Gateway Connections, you can now select either the Legacy or REPAY gateway and enter the appropriate credentials:

  • Legacy Gateway - Merchant API key
  • REPAY Gateway - Client ID and client secret

WARNING! If you are a current customer, your payment gateway is the Legacy gateway. Do not switch the gateway setting to REPAY.

MultipleFeaturePayment Method Setup. We removed the Payment Gateway Settings heading to make navigation easier.


Downloads

Download the REPAY Plug-in

Installation

If you have a previous version of the REPAY plug-in installed, remove it first. Use an SSH telnet client like PuTTY to access your Magento files.

To install the plugin:

  1. Download the REPAY plug-in file and extract the contents.
  2. Rename the extracted folder to Aps.
  3. Log in to your Magento server and copy the Aps folder to the following location (create /code/Asi/ if necessary).
    /var/www/html/magento2/app/code/Asi/Aps
  4. Using sudo permissions, set the file permissions for the Aps folder:
    sudo find . -type d -exec chmod 775 {} + && 
    sudo find . -type f -exec chmod 664 {} +
  5. Navigate to the Magento 2 installation folder:
    cd /var/www/html/magento2
  6. Using sudo permissions, run these commands, in order, to complete the installation.
    sudo bin/magento cache:disable
    sudo bin/magento setup:upgrade
    sudo bin/magento setup:di:compile
    sudo bin/magento cache:enable
    sudo bin/magento cache:flush

The REPAY Adobe Commerce installation is complete.

REPAY Payables PlatformHotfix
a year ago

REPAY Payables Hotfix: Version 294.3

Release Date: December 5, 2023

This hotfix delivers a custom reconciliation report for a client and includes an internal Salesforce update.

Release Notes

TicketTypeDescription
CPAY-4324FixInternal development work to ensure that customer data in REPAY Payables is properly synced with Salesforce records.
CPAY-5612FixCustom work. Set up a custom daily reconciliation report for a client. The report runs automatically and generates a comma-delimited file that is uploaded for pickup to our SFTP server.


REPAY Payables PlatformHotfix
a year ago

REPAY Payables: Version 294.2

Release Date: November 22, 2023

This hotfix corrects missing check images and includes internal updates to the image processor. 

Release Notes

TicketTypeDescription
CPAY-2417FixInternal. Updated the check image processor to retrieve check images once they have cleared (have a status of processed).
CPAY-5767FixCheck images weren't being retrieved.
CPAY-5789FeatureInternal. A new "days" parameter lets you specify how many days back to retrieve check images. This allows REPAY admins to run the check image processor script to fetch old check images and resolve missing images. The following example will look back 10 days.
/usr/apps/bin/checkImageProcessorScript.sh 10


REPAY Payables PlatformHotfix
a year ago

REPAY Payables Hotfix: Version 294.1

Release Date: November 15, 2023

This hotfix corrects missing check images, an issue where you couldn't save customer updates, and an internal issue that affected REPAY Payment Specialists.

Release Notes

TicketTypeDescription
CPAY-5624FixPayments > Payment Search. Some check images weren't refreshed. When you clicked the check number, the following error was displayed.
The check image you are trying to access is expired. Please obtain a new check link.
CPAY-5627FixSetup > Customer Setup. You couldn't save changes to customer details.
CPAY-5662FixInternal. Payments > RAPs. The Update button was disabled for completed representative-assisted vendor payments, which prevented Payment Specialists from correcting payments that were marked complete in error.
REPAY Payables Platform
a year ago

REPAY Payables: Version 294

Release Date: November 14, 2023

This release adds missing custom header fields to the Webhooks debugger. It also includes internal security updates, API client account access fixes, and ongoing work for the new enhanced ACH feature.

Release Notes

TicketTypeDescription
CPAY-3373
FixSetup > Webhooks Setup > Debugger. The webhooks debugger didn't send custom headers. Now the X-Webhook-Verification value is included in the request.
CPAY-4250
Fix
Internal. User Maintenance > API Clients.Fixed several issues with associating accounts with an API client (Select Account Access):
  • You couldn't edit an API client and remove an account or associate more accounts.
  • Sometimes an account ID was duplicated.
CPAY-4324FeatureInternal development work to ensure that customer data in REPAY Payables is properly synced with Salesforce records.
CPAY-4274,
CPAY-4555
CPAY-4969
FixInternal security fixes and updates to third-party libraries.
CPAY-5418FeatureMulti-factor authentication. Additional work to ensure that all login URLs are accounted for and that users can sign in successfully.