Sage Business Cloud X3 AR: December 2023
Release Date: December 21, 2023
This release addresses an issue where declined transactions were shown as approved and fixes errors that prevented adding a credit card to a customer or payment receipt.
It also adds support for a second payment gateway. The new gateway is referred to as the REPAY gateway; our existing gateway is now referred to as the APS gateway. For more information, see REPAY Gateway Notes, later in this release note.
Release Notes
| Ticket | Type | Description |
|---|---|---|
| Multiple | Feature | REPAY Gateway. Updated and tested all REPAY payment and reconciliation features to ensure compatibility with both REPAY and APS gateways. |
| ERP-756 | Feature | The REPAY Setup screen has been updated to allow setting up either the REPAY Gateway or Legacy Gateway.
 |
| ERP-2334 (TB-10071) | Fix | Couldn't add a credit card payment method to a customer record or when recording a receipt. This affected:
|
| ERP-2478 | Fix | A/P-A/R accounting > Payment/Receipt entry. With REPAY installed, you couldn't enter a receipt for a non-credit card transaction. On Transaction Selection, when you chose a non-REPAY payment type (for example, a wire transaction), Class non-existent and Application error messages were displayed and then you were returned to the A/R Accounting Manager dashboard. |
| ERP-3159 (TB-11099) | Fix | Installing the REPAY integration failed. |
| ERP-4216 | Fix | Invoices and Sales Orders. When the payment gateway declined a transaction, Sage X3 still displayed the item as approved. |
Downloads
The REPAY customization is installed as a patch integration. Download the Zip file, then sign in to Sage X3 as an administrator, go to Development > Utilities > Patches and select Patch Integration. The Accounts Receivable and Accounts Payable solutions are delivered separately, with different versions for Sage X3 V11 and Sage X3 V12. (In a future release, the AR and AP solutions will be combined into one Zip file.)
| Accounts Receivable | Sage X3 V11 | Sage X3 V12 | REPAY AR Installation Instructions |
| Accounts Payable | Sage X3 V11 | Sage X3 V12 | REPAY AP Installation Instructions |
Resources
| Documentation | Portals & Pages | Product Demos |
|---|---|---|
| Sage Business Cloud X3 User Guide | REPAY Status Page | Sage X3 Payments |
| REPAY Gateway Login | ClickToPay for Sage X3 | |
| REPAY Elevate |
REPAY Gateway Notes
There is no change for current REPAY Sage X3 customers. Continue to use your existing payment setup. (If you previously sent transactions using the legacy gateway, you can't change to the new REPAY gateway.)
If you are a new customer, work with your implementation team to select the gateway that is appropriate for your needs. The REPAY gateway doesn't currently support EMV transactions.